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If the chat on a betting site went nowhere, you can still leave a public trail.
Use the form for a review question or a correction. Use the named inboxes if you already know which door you need. We read mail in IST, not in whatever timezone a brand’s night shift prefers.
Write to the desk
A real person reads this. Kabir on most days. Meera if the note is about a sportsbook settlement.
Walk-in hours and named inboxes
The office is at Trustly Desk, 3rd Floor, 22, 12th Main, HAL 2nd Stage, Indiranagar, Bengaluru, Karnataka 560038. There is no betting counter on the ground floor. If you arrive without an appointment, you may meet the receptionist and a wait. Monday to Saturday, 10:00–19:00 IST.
Phone: +91 80 4681 2290. We pick up when we can. We do not reset your casino password on a call.
Readers and reviewers: [email protected]
Editorial: [email protected]
Press: [email protected]
Legal and data requests: [email protected]
What to include if money is stuck
Brand name, the domain you used, the date of the deposit, the rail (UPI, IMPS, wallet), and the amount. Do not paste a full Aadhaar, a card number, or a live OTP. We will ask if we need a masked proof. We cannot force a payout. We can help you turn the story into a review other people can read.
Press
If you want a comment on the state of cricket betting complaints this season, write to press with your deadline in IST. We do not give “exclusive scores” off the record. The score is the average of what is already on the site.